The Journal

Why More RFQs Aren’t Always Better for Precision Engineering Companies

Kyle Young5 min read
A precision engineering machine shop floor with several CNC machines

Different machine shops are built for different work, which is exactly why matching matters.

It’s easy to assume that every precision engineering company wants more enquiries.

More RFQs should mean more quotes. More quotes should mean more work. And more work should mean more revenue.

But the more I learn about the precision-engineering sector, the clearer it becomes that it isn’t quite that simple.

Most capable machine shops don’t need an inbox full of random enquiries.

They need the right enquiries.


An RFQ can be genuine and still be a poor fit

A buyer may have a perfectly legitimate requirement, complete drawings and a realistic deadline; but that doesn’t automatically make it suitable for every engineering company.

One business may specialise in prototypes and one-off components. Another may be set up for repeat production.

One may be particularly strong in 5-axis machining. Another may be better suited to turning, EDM, grinding, fabrication or metrology work.

Even where two companies offer similar processes, the right fit can still depend on:

  • Component size
  • Material
  • Required tolerances
  • Quantity
  • Inspection requirements
  • Certifications
  • Lead time
  • Available capacity
  • The industries the company prefers to serve

A technically possible job isn’t necessarily a commercially attractive job.

That distinction matters.


Poorly matched enquiries create work before they create value

Every RFQ has a cost attached to it.

Someone needs to open the files, understand the drawings, review the tolerances, consider the material, check capacity, estimate machining time and decide whether the job is worth quoting.

If the opportunity is poorly matched, that time may be wasted before a quote is ever produced.

A long list of unsuitable RFQs can therefore become another administrative burden rather than a useful source of new business.

That’s why “more leads” is probably the wrong objective.

The better objective is:

More relevant opportunities that the right company would genuinely want to quote.


Matching needs more than a list of services

This is one of the lessons I’m encountering while building Birmingham CNC Machining.

A typical engineering company website might say that the business provides CNC milling, CNC turning and precision machining.

That’s useful, but it doesn’t tell us enough to match a real enquiry properly.

To do that, we need to understand questions such as:

  • What kind of work is the company actively looking for?
  • Which machines and processes give it a particular advantage?
  • What quantities make commercial sense?
  • Which materials does it prefer working with?
  • Are there jobs it can technically do but would rather avoid?
  • What tolerances and inspection requirements suit its setup?
  • Does it currently want prototypes, production work or both?
  • How far ahead is its capacity already committed?

Some of this information can be researched. The most valuable details, however, need to come directly from the engineering company.

That changes the role of lead generation.

It becomes less about collecting contact details and more about understanding both sides of the requirement well enough to make a sensible introduction.


A better RFQ process should respect everyone’s time

For the buyer, the process should make it easier to explain the requirement properly.

For the engineering company, it should reduce the time spent evaluating opportunities that were never suitable in the first place.

That means gathering the important information before an enquiry is passed on:

  • Drawings or CAD files, where available
  • Required process or outcome
  • Material
  • Quantity
  • Tolerances
  • Timescale
  • Industry or intended application
  • Inspection and certification requirements
  • Any other information that affects whether the job is a good fit

It also means accepting that not every enquiry should go to every company.

Sending the same RFQ to a large group of machine shops may generate activity, but it doesn’t necessarily create a good experience for the buyer or the suppliers.

A smaller number of carefully selected introductions seems far more valuable.


This is what I’m currently working to understand

I’m building Birmingham CNC Machining as a way of connecting genuine precision-engineering enquiries with suitable companies in Birmingham and the wider West Midlands.

The website and enquiry process are only one part of that.

The next (and arguably more important) part is learning how individual engineering companies define a genuinely worthwhile RFQ.

That includes understanding their capabilities, preferences, capacity and the kinds of work they would be pleased to see arrive in their inbox.

I’m currently developing that partner-onboarding process before actively promoting the platform.

The goal isn’t to promise companies an endless stream of “leads”.

It’s to build a system that becomes better at recognising which opportunities are relevant, which company may be best suited to them and when an enquiry shouldn’t be passed on at all.

There will undoubtedly be things to refine once real RFQs begin coming through. But getting the matching criteria right before increasing traffic feels like the responsible place to start.

Because in precision engineering, more enquiries aren’t necessarily better.

Better-matched enquiries are.


About the author

I’m Kyle Young, founder of Birmingham CNC Machining. I’m building a focused RFQ platform designed to connect buyers with suitable precision-engineering companies in Birmingham and the wider West Midlands.

I’m currently speaking with local engineering businesses to better understand what makes an RFQ genuinely valuable, and how the matching and handover process should work in practice.

Continue the Journey

This is one entry in an ongoing journal documenting the process of building Birmingham CNC Machining in public. If you are sourcing precision engineering work in Birmingham or the West Midlands, that is where the actual platform lives.

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